Why do we have a Quality Standard?

We have a quality standard to ensure that every care provider listed on our site meets a consistent level of excellence, safety, and professionalism. This page explains the purpose and requirements of that standard, including a short video that outlines the CQC exemption and the importance of the “direction of care” — a key condition for qualifying for the exemption.

To complete the process, you’ll need to sign up to the quality standard using the form provided and take a short test to confirm your understanding. This helps us make sure you fully grasp this essential part of our agreement and are ready to offer high-quality, compliant care through our platform.

The CQC Exemption and importance of 'Direction of Care'

Steps for Providers

  1. Read through and understand the terms of agreeing to our Quality Standard. Find all the information you need here.

2. Take a quick quiz to test your understanding. The Local Help My Way team will be notified of your score.

3. Finally, please read and agree to the terms of the Local Help My Way quality standard. The team will be informed once you have signed the agreement online.